TERMS AND CONDITIONS
BUYER RESPONSIBILITY
It is the buyer responsibility to research each tree or plant prior to purchase to check suitability and growing conditions suit the buyer's application and location.
RETURN & CHANGE OF MIND
Please choose your plants and trees correctly prior to ordering. If you have any questions or doubts, please contact us to discuss prior to ordering.
We DO NOT provide any Exchange, Return or Change of Mind services once items leave our nursery.
OUR GUARANTEE
​Our Guarantee - We believe plants and trees aren’t disposable commodities. We sell only healthy plants and therefore do not offer exchanges for loss for any plant or tree once it leaves our nursery. Instead, we provide expert advice to help you understand how to nurture and care for your garden, so you can fully embrace the wonderful experience of growing living plants.
IMPORTANT TO KNOW
Important to know - Even if trees are labelled drought-hardy or frost-tolerant, every plant needs extra care for the first 1–2 years until it develops a strong root system to support itself. During this time, you must provide additional support and protection to help them thrive.